customer service

Facebook and Google Customer Service

Inside the last  articles from this series, mentioned pretty big businesses. We’ve already mentioned Apple, Netflix and Uber. We’ve touched on Verizon, Comcast and Amazon. but can we pass even bigger than that? nowadays, I’d…



The Essence of Customer Service

Customer service is just not the service provided to customers before, during and after purchasing goods or services- it is much more beyond that. Customer service is, first and foremost, an experience. All of us…