Tag: customer support

SoftwareTechnology

Why Excellent B2B Customer Service is Important?

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You offer high-end software programs customised according to your client’s needs, you speak at and attend industry events, and you products are well-worth their prices. You …

SoftwareTechnology

The Essence of Customer Service

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Customer service is just not the service provided to customers before, during and after purchasing goods or services- it is much more beyond that. Customer service …

SoftwareTechnology

3 Reasons Why Customer Satisfaction Should Not Replace Quality Assurance

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3 Reasons Why Customer Satisfaction Should Not Replace Quality Assurance A thumb rule for most companies is to keep the customers happy at all times and …