Tag: software

SoftwareTechnology

What the sales team can learn from customer support

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For any business, both sales and customer support are key functions which help the organization to do well. The sales team are the ones who get …

Technology

10 Ways to Keep Customers Through Kindness

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The law of reciprocacy: No Act of kindness whether great or small will ever be wasted. What is this law and why is it in this …

SoftwareTechnology

Why Excellent B2B Customer Service is Important?

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You offer high-end software programs customised according to your client’s needs, you speak at and attend industry events, and you products are well-worth their prices. You …

SoftwareTechnology

3 Reasons Why Customer Satisfaction Should Not Replace Quality Assurance

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3 Reasons Why Customer Satisfaction Should Not Replace Quality Assurance A thumb rule for most companies is to keep the customers happy at all times and …